SHIPPING POLICY
Estimated 5-7 Day Delivery Times for all Sabers worldwide(subject to minor delays if around national holidays). Communication will be provided if there are delays due to these holidays.
2-5 days on UK Domestic shipping for SELECT ITEMS ONLY based on our UK stock.
Order Tracking will be sent to the email address and phone number provided at time of order.
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Taxes and Customs
All tax are not included in the price.
The customs duties in different countries are collected by the local customs and paid by the customers themselves, and the sellers do not charge relevant fees or pay on behalf of them.
If the customer fails to clear customs and pay tax in time, the package may be returned by customs and we will have the right not reissue it and not refund.
Shipping cost
Shipping is free worldwide.
Our building and shipping process
Except for in-stock sabers in the UK, most lightsabers are built on order and shipped from the factory in China with a tracking number so you can follow its course. Production can take 2 weeks (normally it only takes 2-3 days)and as our shipping partners work with customs at departure, it can take a few additional days before you get your tracking number or see movement on said tracking number. Overall you should expect to receive your lightsaber within 7-10 days.
Depending on production and the occasional shipment holdup, this timeframe can vary a little bit.
Shipping destinations
We currently ship to the following countries : Andorra, Australia, Austria, Belgium, Bulgaria, Canada, Chile, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States.
Delivery to PO Boxes is not possible.
Please specify a complete house/office address including your name,address,city,state,zipcode and phone number.
The phone number is only used for logistics to contact you to arrange delivery. We will not divulge your phone number.
Contact Email: orders@ignitionmaster.co.uk